The Nepal Telecom Authority (NTA) has directed Smart Telecom Pvt Ltd to operate its services in an easy and smooth manner.

The NTA issued this directive to the company regarding its services not reaching some places of the country.

The NTA said telecom services should be operated in an efficient manner where the service recipients could use the service without any obstruction until the permission of telecommunication service terminated.

It was the responsibility of the telecom service providers to operate the service continuously by following the rules and laws as telecom service has been classified as the most essential service.