Ncell has received the prestigious ISO 27001:2022 (ISMS) and ISO 27701:2019 (PIMS) certifications, solidifying its position as a leader in data security and privacy, setting new standards for customer trust.

With this milestone, Ncell becomes the first telecom company in Nepal to be certified in both Information Security Management System (ISMS) and Privacy Information Management System (PIMS), reaffirming its commitment to safeguarding customer information.The scope of these certifications includes Ncell’s Data Centre, Customer Service, and IT Services, further ensuring reliability and protection.

“Receiving these globally recognised standards is a key milestone in our continuous efforts to strengthen information security and privacy management.This denotes that Ncell remains steadfast in our commitment to continuous improvement and excellence.Embarking on the journey towards ISO certification is a testament to our dedication to quality, safety, and continuous improvement. As CEO, I am proud to share the transformative experience of achieving this internationally recognised standard, underscoring our commitment to excellence in the telecom industry. I am immensely proud of our team’s dedication, and we will continue to innovate, lead, and uphold the highest standards of security and privacy,” said Jabbor Kayumov, CEO and Managing Director of Ncell.

These global certifications mean that Ncell’s practices meet the highest standards for protecting customer data and ensuring privacy in Data Centre, Customer Service and IT Services. This translates into enhanced security and peace of mind for customers, knowing their personal and sensitive information is handled with the utmost care and accountability.

The ISO 27001 certification ensures that Ncell has implemented robust measures to protect customer and partner data from cyber threats and unauthorized access. Similarly, the ISO 27701 certification highlights Ncell’s strong framework for protecting personal data, minimising risks of breaches, and ensuring compliance with global privacy best practices.

By adhering to ISO standards, Ncell provides customers with the assurance that their data is protected by safe and secure system governed by international standards processes. These certifications reflect Ncell’s transparency and accountability, assuring that customer trust remains at the core of its operations. Ncell’s systems are designed to minimize disruptions, mitigate potential risks, and enhance business continuity—all while prioritizing data security and privacy.

With this achievement, Ncell sets a benchmark in Nepal’s telecommunications sector, reinforcing its leadership in delivering secure and reliable services to customers and enterprise clients alike.